At this direct line to Comcast's corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast's top lawyer). Email address for corporate complaint | Xfinity Community Forum We publish the names and emails of customer service managers. He graciously offered his expertise for this article, and we thank him. Comcast Bulk Service Customer Service | Contact Information Finder If a refund you were promised doesn't come through, or you're billed for something you shouldn't be, you'll want to pick up from where you left off, not start over from scratch. Call the Main Line for Comcast's Executive Offices at (215) 286-1700. But at that level, there's an art to getting what you want. We've all been there: You call customer service, get bounced around, transferred, and dropped. The email address We've offered tips on how to get great customer service before, and even some helpful shortcuts to remember when dealing with a bureaucratic service department. Tom Karinshak C all the Main Line for Comcast's Executive Offices at (866) 429-0152. Chief Financial Officer. Comcast Corporate Office. So you have a problem with Comcast maybe they are overbilling you, a salesperson misled you, or they wont provide a rebate they promised. The information in this document represents our understanding of federal income tax laws and regulations, but does not constitute personal tax advice based on your specific situation. Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home Can a vacation rental host cancel my stay and keep my money? Call the Main Line for Comcasts Executive Offices at (866) 429-0152. Let's go. Learn how we're helping you stay connected virtually, from. They are really a light for us in a very hard time. A company does not exist to be good. Especially a public company. If it's not, you'll be happy you still have someone who's familiar with your issue. Its most effective to make the reader relate to your issue, and include the words please and thank you. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Best of the Best. David N. Watson - Comcast Those people generally have more time to talk to you and more leverage to give you what you want, but they also have the most difficult customers, the worst calls, and want to resolve their issues quickly and painlessly. Hello, Dummy! Comcast: FCCs Set-Top Box Proposals Impossible. Youll also connect with other readers who want to make the world a better place. Xfinity Customer Service - Contact Us Contact Us Get in touch with a Comcast specialist. In both cases, calling, tweeting, and direct messaging service reps got considerate people, but never results. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. how do i contact comcast executives - circularity.business He explained: We've found that the most effective messages include a clear purpose, your account / contact information, details on other ways you have reached out for help (if applicable), and are polite. how do i contact comcast executives. For press inquiries only, please call the 24/7 PR hotline at 212-413-6142 or e-mail MSNBCTVinfo@nbcuni.com. They canceled my flight. Complete the form and select SUBMIT NOTE. There's another good reason to keep track of your contacts: Once you get noticed, you may suddenly have an embarrassment of customer service riches. Any such correspondence relating to accounting, internal accounting controls or auditing matters is handled in accordance with procedures established by the Audit Committee. If you continue to use this site we will assume that you are happy with it. COMCAST CORP Executive Salaries & Other Compensation - Salary.com air pollution monitoring & mapping; artificial intelligence in agriculture; coastal flooding & management These Britrail England Flexi Passes are taking forever to refund. Andrew Kelley is the CEO and Founder of CallRed. It's important to keep detailed records of your conversations, both before and after you've gotten a hold of someone who can help.You'll need those dates, times, and names to show executive support that you've done your due diligence and gotten nowhere. At the FCC Consumer Complaint Center, you can either file a complaint or get information about cable and satellite TV consumer issues. Comcast Customer Service - Xfinity Technical Support How can we help? Begin typing your search term above and press enter to search. Tom Karinshak The services are primarily geared toward sports and entertainment. That "everything's fine" follow-up goes a long way towards letting the support rep know that you're happy and they can close your case. Brian L. Roberts, its chairman, president and CEO, is the son of founder Ralph J. Roberts. Comcast / Xfinity phone numbers +1 800 934 6489 39 32 10% Support +1 877 231 8749 11 17 Hospitality - Questions & Ordering More phone numbers What is Comcast / Xfinity's email addresses? While Comcast still rates well below providers known for great customer service (Verizon, DISH, DIRECTV), Comcast certainly isnt the worst provider out there. But why cant I get a refund? On another note, please be sure to include specific details on the issues you're facing. Whos Right? Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Inquiries relating to our XFINITY services should be directed to Xfinity.com/support or 1-800-XFINITY (1-800-934-6489). Menu. For a lot of dissatisfied Comcast customers, the next step is to start a legal process. Brian is the recipient of the Humanitarian Award from the Simon Wiesenthal Center and the Pennsylvania Societys Gold Medal for Distinguished Achievement Award. If you continue to have problems, don't start from square one, go right back to your last point of contact. Theres usually no wait time, and the agents are specially trained to be helpful and expedite your issue. Comcast is described as a family business. Today, Comcast Corporation has approximately 186,000 employees worldwide and $121 billion in annual revenue. Why wont Comcast remove my early termination fee? Navigate to the FCC website; then scroll down the page and click on Filing Complaints under Consumer Center on the left side of the page. He is on the Advisory Board of Tsinghua University School of Economics and Management. Previously, Dave served as Chief Operating Officer where he drove the operating strategy and execution . 1500 Market Street. Get help going virtual. Who does Cecily suggest Miss Prism take a walk with? how do i contact comcast executives. There are mice in my vacation rental! Executive Vice President, Comcast Corporation and General Counsel of NBCUniversal View Bio Broderick Johnson Executive Vice President, Public Policy & Executive Vice President, Digital Equity View Bio Jennifer Khoury Chief Communications Officer View Bio Daniel C. Murdock Executive Vice President, Chief Accounting Officer & Controller View Bio is comcastcares_support@comcast.com. The SEC Filings on this page are provided by EDGAR (www.sec.gov), the Electronic Data Gathering, Analysis, and Retrieval System of the U.S. Securities and Exchange Commission (SEC). Shareholders and other interested parties may address correspondence to the Board, Lead Independent Director, any other particular director, any committee of the Board or any other group of directors, in care of Thomas J. Reid, Secretary, Comcast Corporation, at the following mailing or e-mail addresses: The Secretary, or his designee, promptly reviews all such correspondence and, as appropriate, forwards any correspondence to the Board or other addressee based on the subject matter of the correspondence. Here's what you need to know. It often gets customers what they want, but can take some navigation. Wiki User . how do i contact comcast executives - weatheranalytica.com She lost her engagement ring in a rental car. Comcast.net (Comcast) provides IMAP access to your Comcast.net (Comcast) account, so you can connect to your email from mobile devices and desktop email clients.Setup Your Comcast.net Account with Your Email Program Using IMAP. David N. Watson, President & Chief Executive Officer, Comcast Cable. He was named President of Comcast Corporation in 1990 when the company had $657 million in annual revenue. It looks like portions of our site are being blocked! If you continue to use this site we will assume that you are happy with it. Part of it is common courtesy, but you also want to build a paper trail of contacts before you ring someone higher-up. cable executive customer service executive email carpet bomb eecb email addresses phone numbers isps comcast, If you have a problem with Comcast, and youve called customer service, and youve escalated to a supervisor, and maybe even hung up and tried a different person, and youre still getting nowhere, here are some executive email addresses you could use to launch an Executive Email Carpet Bomb against Comcast. If you are writing a letter to register a complaint, remember to use professional and courteous language, be specific when describing the problem, and state how you hope Comcast can remedy the situation. At this direct line to Comcasts corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcasts top lawyer). On the Ticket Details page, select Request Update or Escalation. If things go south, call one of the other people who initially reached out to help.