Skip to content Skip to accessibility help. Last Update date : Nov 23. @NOWTV @nowtvhelp Anyone else had issues with money being taken from bank accounts unauthorised? If you can't find the information you are looking for on this page, try using keywords in the search bar of your product page. @kathb31_burton @BringonFoxFever Oh no! @VodafoneUK poor swap! Another day another Now TV (Sky) broadband outage all day. Alternatively, you can adjust your data settings manually to resolve your issues. @NOWTV why is your chat service not working? Who refunds my Sky, NowTV and Amazon Prime when I can't use them? (1). Deine Meldung wurde erfolgreich gesendet. @TheKidDecoder @KrisAdamsTV Could you possibly try adjusting some firewall/security settings and try to add the NowTV website to exceptions? (1). Never had an issue in 2 years, @BassicallyDarr @NOWTV is the Netflix app not working on everyone’s box or is it just mine? However, the resolved IP address for your landing page, 90.216.151.68, doesn't seem to be the one your login server is using and therefore isn't being caught. Sort it out. @Ya_aqov @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) @AK47_6 Can I ask exactly whats going on? @neilpishere @NOWTV Also check your Twitter people are saying it’s not working for them. Struggling to watch prime, nowtv and netflix due to buffering. Since doing this method will erase all your customized settings, usernames, passwords, and downloads, you should only perform this once you have tried all the methods above. Anybody else having same issue ? But this issue is due to soft upd.Plz help! Help!!! @sky867512 And, WiFi connection problems are a waste of time. It just says please try again later... there is no more later ? Seem to be having issue where NOWtv not working on LG TV's understand that has been an issue before. You can also boost your internet signal using an HDMI or WiFi extender. But not to worry, it working now - I'm unsure what was the cause however as my WiFi worked on other devices. Below is a list of all possible workarounds and solutions to fix the WiFi connection issue on your Samsung TV. Thinking of finding another provider and reporting NowTV to Watchdog for very poor service! @SkyHelpTeam Broadband (NowTV but is that still Sky?) #NOWTV has the worst customer service, no phone, no email, no SUPPORT full stop. No internet or tv during a pandemic ahhhhhhhhh. @optional_gun @NOWTV. Share Share Tweet Email. @pontyboi @camangusmurray @NOWTV The issue is it won't allow us to sign in on the app so how are we supposed to watch? are you receiving any error messages? Signed in ok on laptop but apps not authenticating. @markjfriend No internet or tv during a pandemic ahhhhhhhhh. Always ready to share news and events related to Tech and Internet world. @Andy_THKF Also then bought a sports day pass, also not working! Some servers can reject new connections if they’re overloaded. Are you aware of this? @Stephieb5599 @nowtvhelp @SkyUK so, multiple requests from @NOWTV tech support to provide screenshots complied with. Doing so will also improve your streaming experience. Signed in ok on laptop but apps not authenticating. What happens when you try to sign up via your TalkTalk TV box? So I have to break self isolation to go to office tomorrow. Available 24-7. 25 days since first raising issue. @AmarLal34 No internet. @NOWTV It's a NowTV usb stick plugged into the back of my TV. What’s the issue, cheers. This has been happening since yesterday. @YvonneAftyka @massimopage @Amazon not admitting to any problems with loading their site on @sky and @NowTV. I have a white Now TV box, which was working very nicely until Now TV decided to make it unusable late last year. The devices are not the issue, the issue is our slow, unstable copper fed broadband connection. Ihr habt Probleme mit der TV NOW-App auf eurem Smart-TV oder könnt den Web-Auftritt des Videodienstes nicht erreichen? @MoneySavingExp, @the_draGnet @NOWTV I cancelled and you still charged me chat is down and no contact number how can I get resolved as I don’t have 2 accounts which is a stupid suggestion as to why I have been charged. Most premium VPN providers have tons of servers available and offer auto-connect functions that choose the best available server for you. Just buffering or coming up with error messages, @maxxdyer1 @nowtvhelp @NOWTV Have the same issue. @nowtvhelp @SkyUK so, multiple requests from @NOWTV tech support to provide screenshots complied with. We can't access Amazon. Depending on the reason, the fix may differ. Now No wifi/television. Thanks, Andy. Is there a problem with @NOWTV can’t watch anything on it and the apps won’t work either. @NOWTV please explain how you can take £10 a month from me for a service I’m not using but when I contact you you can’t find any of my account information? Any known issues? Your streaming has been excellent. Is there any solutions for this. Communication issues between the router and TV. NowTV internet not working BS34 7JZ @NOWTV is your service down? You also do not need to set up your streaming equipment again. @nowtvhelp @AmazonHelp @nowtvhelp Could you ask your technical teams to check the Now TV app on JVC LT-43CF890 Fire TV Edition? If so, try moving your NOW TV Box and/or router to make your connection stronger. I've reset router and reinstalled Now TV on the xbox. And Netflix is STILL not working!!! This reason is probably the most drastic one because there is nothing, we can do to resolve it but to wait until this entertainment provider fixes the outage. @nowtv @nowtvhelp Why are your chat assistants not very good? Anyone else experiencing issues? @funny4nothin Cancelled subscription asked for refund. Now that I've discussed reasons why a connection might be refused, let's take a look at the opposite problem in which unauthorized connections are accepted. 36 days still no streaming service. Your online chat system just says there is no one available to speak to. This is the only app I'm having trouble with. Please respond. Struggling to watch prime, nowtv and netflix due to buffering. @SkyHelpTeam How to fix Sky Q connectivity issues: Sky Q is, hands down, the best premium TV service you can buy. The problem might be with the VPN provider’s infrastructure. It is not viewable via BSkyB's Sky services. I have turned the internet off and the tv many times. Please advise. @KrisAdamsTV Could you possibly try adjusting some firewall/security settings and try to add the NowTV website to exceptions? @lionsex If the TV can't access the internet, it could be due to a few reasons: Internet connection problems. So, refrain from putting your main router inside a cabinet. @Junkybabes @NOWTV @skytv @btsport @btsportufc @nowtvhelp @NOWTVIreland Thank you for that, so I only need a phone/laptop to download the BT Sport app and then I'll be able to buy it and watch it without issues? So AT&T Now tv is no longer available to new customers. Xtrium is user supported. Others reporting it too. Can you sign out and back into your account. However, the resolved IP address for your landing page, 90.216.151.68, doesn't seem to be the one your login server is using and therefore isn't being caught. To resolve this issue, make sure that there are no wireless devices and cement walls in between your router and streaming equipment. @Sebinho9 Your online chat system just says there is no one available to speak to. By Hubert Davis Aug 12, 2020. Help! Thanks. @NOWTV Your streaming has been excellent. @nowtvhelp No, because it’s still not working. @jfdeei No it’s a Now TV stick and I bought Netflix on it. @NOWTV Hi, I have been trying that since this morning, but it keeps coming up with a message saying there seems to be a technical problem at the moment? Be the first to know the next time Now TV goes down. We have more articles available on our site. @TalkTalk But this issue is due to soft upd.Plz help! @sony_india I had change my tv motherboard for KD-43X7500E android Tv 4months back. This is a lot of effort you're making me do to bypass security. On Now TV and Samsung Smart TV link devices is not working. Sky go, nowtv , Amazon prime football, bt sport app. @ThreeUKSupport And it's down this morning, 100% signal strength on router but Internet showing as disconnected, same every time. @Jaymz_price9 No tv. @NOWTV it is not allowing me to log into my account and your webcam service is not working. @NOWTV should be called No TV as I’ve had no Internet since I switched to their suspiciously cheap fibre yesterday. @SkyHelpTeam @DavidosDave Yes, it's Sky that's causing all the issues. Purchased a sky sports day pass and had money taken out of my bank for entertainment pass and boost - didn’t order either ? Ich habe ein Problem mit: TV Now TV Now Störungen der letzten 24 Stunden Danke fur Ihre Meldung! @OptimumHelp internet went out rebooted the modem and the Altice box now tv says BPE process started 61% and has been like that for an hour HELP PLEASE!! @NOWTV Thanks, when I do this is says “there seems to be a problem”? @NOWTV your service has deteriorated so all streaming is badly affected and all devices using WiFi are badly affected. @AlanGill However, the product price remains the same for you. @NOWTV Have just switched to you from sky. @rachelcreative Nearly 24 hours later no new date confirmed! Open Status settings Make sure Wi-Fi is on. The 16th had an all day outage. @SAVSAV23 This article provides a list of popular solutions to assist you with connecting your TV to the internet or troubleshoot problems that may occur during or after the setup. I have tried logging in on my laptop phone and tv and keep getting error messages? @LuvverDuck Then chat goes dead. Thank you. I got on a chat with an AT&T agent and even though I've been a customer with their internet and had directv for 10+ years, there is no bundle available. @blueschyler @nowtvhelp Hello, I was wondering if I could get some help please. Instant epic entertainment. @NOWTV Thanks, when I do this is says “there seems to be a problem”? @katlove1982 Unfortunately this would be an issue with the NowTV website and you would need to raise this with them Kat. Make sure you're connected to your home Wi-Fi network. Choose a Pass and watch the best TV shows, Movies, Sports on your TV, mobile and tablet. Site won't load. If you suspect that this is causing your problems, here is how you can resolve this fault: Once you have successfully pressed these buttons in the right order, a pop-up menu will appear. @NOWTV Think there is a problem with your live chat says offline. @SurfinjimRev Hi, thanks for getting in touch and I am sorry you are having to contact us again with this issue. @NOWTV, @missmaf_99 @AshBurns54 Sorry Ashley, these settings should be on your Xbox console not through the app. @ThreeUKSupport And it's down this morning, 100% signal strength on router but Internet showing as disconnected, same every time. @Miss_ELT Have you tried restarting your router and NOW TV Device at the same time? @NOWTV Hi, I have been trying that since this morning, but it keeps coming up with a message saying there seems to be a technical problem at the moment? Purchased a sky sports day pass and had money taken out of my bank for entertainment pass and boost - didn’t order either ? @YvonneAftyka @BholdBhoy Hi, thanks for getting in touch and I am sorry to hear you are having issues with your nowtv app. Any known issues? @AshBurns54 Sorry Ashley, these settings should be on your Xbox console not through the app. @nowtvhelp Anybody else having same issue ? NOW TV remote not working and frustrated? @nowtvhelp Hi, I'm trying to do a technical check on my line but getting "Sorry, we can't check your service at the moment. I am very angry that @BT_UK are teaming up with @SkyCorporate (I company I hate) and are now forcing customers to buy @NOWTV packages to make up for the ones that BT are taking away. I've literally lost count of how many drops and outages there's been this year. @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) Join now Now TV is not working. @SimonBell78_ With this leading streaming provider of the United Kingdom, you can catch your favorite programs at home. FAQs say use username but can't find this. No connectivity issues as all other apps are working perfectly. Amazon UK seems to be down now. @plusnethelp hi. Lets check the modem router . Is anyone else annoyed that if you want to watch @nowtv, you have to give up internet security and disconnect your VPN ?? When you first set up your smart TV, you must connect the Vizio TV to Wi-Fi before you can use any of the Vizio apps like Netflix and Hulu. @NOWTV Thank you, Mubashira assisted me excellently, GREAT service from them (I must state though, this was after Rachel didn't want to seem to help me with the issue at all, she was terrible customer service and then I was apparently "cut off"). The service is available to watch via computer, various mobile devices, some game consoles and set-top boxes. No help until Tuesday. @anyotherleader Hi, this looks like it may be a bandwidth issue. Chris Shelley (@chris_shelley) reported 2 days ago Issue is I live alone so the shame is mine alone ??? @nowtvhelp @NOWTV #NowTV Why can you not respond to emails or deal with issue despite repeated assurances. keeps cutting out today, in BS31. Thanks. @DrPragyaAgarwal Nowtv have started doing it too. @NOWTV, Is there a problem with @NOWTV can’t watch anything on it and the apps won’t work either. 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