Theyll also need to get the AXS app. Anyone have success getting something similar resolved day of show? If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Flew in for this show. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). We are changing the way you register and sign-in to the StubHub Community. i assume they will try to get me to receive the tickets using axs again. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. AXS FAQs AXS | Complaints | Better Business Bureau Profile Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Open the App and sign in to see your tickets. Have mobile tickets and cannot find barcode. Then your friends can get in with their own phones using the AXS app. Sign in or create an AXS account. Was wondering if you had any update on how yours is going? Review listing information and choose Credit Card for payout. This will help to ensure that you are ready for your event in no time! Copyright Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. and our Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Follow the steps below to access the tickets: Did you find it helpful? I am having trouble "accepting" my Electronic Transfer - Support Anyway, a few friends and I had tickets to see Harry styles in Cleveland. What are my options here? No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Can I have multiple tickets on one phone? Tickets Not Showing Up In AXS - StubHub Community Your tickets will no longer be listed for others to buy. What are my options here? Mobile Ticketing Guide | Houston Rockets - National Basketball Association By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Use the same email you use on StubHub. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. 2023 Crypto.com Arena. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Can seats be transferred to someone who doesnt have an AXS account? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Never. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Did you find it helpful? There is no fee for transferring seats and you are allowed unlimited transfers. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . AXS Mobile ID FAQ - Las Vegas Aces What is AXS Official Resale and where do the tickets come from? No. and our AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. When your tickets sell, youll receive an email informing you of the sale. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. How will I know if my transfer was successful? SOLD TICKETS VIA AXS. If you see a Sell button next to your tickets in your account, you can sell them! Have been on hold 3+ hrs. Customer service all the way to your seat, 2000-2022 StubHub. They assured me that the tickets would be transfered once they got ahold of the seller. Tickets Not Showing Up In AXS Hello! Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Click the Sell button next to the event in your AXS Account. All Rights Reserved. Hey guys, I just joined this group so if this isnt allowed lmk. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Upcoming. Sorry we couldn't be helpful. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. My tickets are in The O2 Venue App, what does this mean? On the Review page, click the List Tickets button to finish. [deleted] 1 yr. ago. This will bring you to the page to confirm the correct email associated with the order. If they already have an AXS account set up the tickets will go in their account automatically. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Tap Tickets Tab (pull down on the screen to refresh if necessary). OR. If you do not currently have an AXS account you will be instructed to create one during your purchase. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. From everyone at Vivid Seats, we hope you enjoy your event! If available, youll see the option to get tickets with AXS Official Resale on the event page. Privacy Policy. Cookie Notice Tickets Seat numbers it lists 13-16 ? Show the ticket in the App at the entrance and get them scanned to enter. They said they would get in contact with the seller and have the tickets transferred over. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Just follow the simple steps to make the tickets officially yours. There has to be some way, right. Open the App and sign in to see your tickets. When your tickets sell, youll receive an email informing you of the sale. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. AXS handles payment and delivery so buyers and sellers never interact with each other. Transfer tickets to friends (for select events). Transferring AXS tickets to a friend : StubHub After that, the tickets will be theirs to use with the AXS app. The tickets will be delivered to the buyer automatically. AXS Mobile ID Ticketing FAQs | T-Mobile Arena The game is in 36 hours. To login, use the same email address you used when purchasing your tickets. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. A full-service national event ticket marketplace. You will enter your community username and new password and done! Why did the venue decide to use AXS Mobile ID? Click the Transfer button next to the event in your AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Bought tickets for a group? And you're done! Enjoy the event! Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster You may also review your transfers and purchase history at AXS.com. Select the tickets to transfer and enter the recipients information. The gig has not been cancelled we just chose not to go. Getting tickets in your AXS account : StubHub Even if you call within 48 hours of your event, you will probably get no help at all. I purchased tickets for a concert back in February. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. If your friend already has an AXS account, the tickets will be transferred instantaneously. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Cookie Notice You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. totally rinky dink. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Lindsay is the author of this solution article. No paper tickets required. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Your guests will need to create an AXS account to receive tickets. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Click yes, retract now.And youre done! Easy! AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Yes No Still Need Help? Solved: Cannot see tickets in AXS App - StubHub Community I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. If you see a Sell button next to your tickets in your account, you can sell them! Click the 'Transfer' button and your guest will receive a notification via . When its time for the event, they can open the app to show their tickets on their phone. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Use the same email you use on StubHub. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Can anyone help? Trying to sell/transfer HS tickets on AXS By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Third-Party Resale Tickets: Everything You Need to Know. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. When listing tickets, you decide how long your listing will be available for others to buy. No. Solved: Mobile Tickets Have No Barcodes - StubHub Community AXS Mobile ID allows for convenience, flexibility and security. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Use of this website signifies your agreement to our. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Sign into your AXS Account and click Listings. How do I accept and access tickets sent through AXS? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Theyll just have to create an AXS account to claim their tickets. Yes Just follow the simple steps to make the tickets officially yours. They should be able to tell you if the tickets are active. So you can sell on StubHub or any other way you find. Ability to transfer and/or sell tickets varies by show and is subject to change. Are screenshots of the barcode valid for entry? We are changing the way you register and sign-in to the StubHub Community. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Yep! The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! After that, the tickets will be theirs to use with the AXS app. If they already have an AXS account set up the tickets will go in their account automatically. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) No, tickets must be scanned through the Rockets App or the AXS App. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Nope. Never. There is no fee for transferring seats and you are allowed unlimited transfers. Your AXS Mobile ID ticket will now show up. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Otherwise you have until your friend creates an account to cancel the transfer. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Now we just want to get rid of them ugh. Sorry we couldn't be helpful. Youll be able to transfer money to your bank from your account on AXS.com. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Article. Site Map | Open the AXS app Sign in or create an AXS account. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Transfer Tickets - AXS Help Center On the Review page, click the List Tickets button to finish. Sorry we couldn't be helpful. Tap the gameyou are attending tap View All to see more games. Its up to the promoter, artist, or team if you can sell tickets or not. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Otherwise you have until your friend creates an account to cancel the transfer. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Overall, disappointing, but fair. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Privacy Policy | Its up to you! Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. 2021 Vivid Seats Ltd. All rights reserved. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below.