Don't worry, you can unsubscribe from our mailing list at any time. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Republication or distribution of this content is For purchases made in store, you can return or exchange your purchases in store only. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. It was really important for us not to layoff or furlough anyone. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. |, Don't worry, you can opt out any time. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. Mar. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. "The minute we closed all of our stores in mid-March, we started planning to reopen. Gift cards may not be redeemed for cash or refunded unless required by law. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. For every package purchased (you can pick up the Diamond package for $100. Net revenue increased by about. Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. UTMB Employee and Student COVID-19 Information Here's what to expect when visiting our boutiques. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. How Aritzia Thrived During COVID-19 & What's Next - The Zoe Report Aritzia Careers and Employment | Indeed.com Financial Assistance for Food, Housing, and Bills. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. What if I need to return or exchange something? Updated 2/14/23. Without the luxury of time to prepare, weve been thrown into a world crisis. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Bottom line Both companies. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. Still, theres no disputing the power of a major celebrity social media endorsement. Let's continue to take care of each other," continued Mr. Hill. Can I make changes to my aritzia.com order after I submit it? Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. Walmart's Return Policy During COVID-19 Fully Explained - DoNotPay This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. TnAction Spring 23 just launched. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Click to View our Accessibility Statement. Aritzia Gifts Clothing Care Packages to Healthcare Workers | POPSUGAR COVID-19 Paid Sick Leave Law | St. John's University Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. Aritzia closing all stores until further notice due to COVID-19 After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. Were extending our Returns & Exchanges policy. Let's continue to take care of each other," continued Mr. Hill. This depends on what stage of the order process your purchase is at. Insider info on sales, new arrivals and more good stuff. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Sale items marked with a discount of 50% or greater are final sale. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. 16, 2020, 07:00 AM. More premier locations are becoming available and under increasingly compelling financial terms, he said. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. Everything were doing is with input from people throughout the Aritzia team. A Return Label has been provided with your original order. Review your return details and click 'Process Return'. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. presentation-ready copies of Toronto Star content for distribution The Aritzia Refund policy is similarly strict . "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. What is the Return & Exchange policy for items ordered on Aritzia.com? "Well take those learnings into account as we move forward." During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. Sorry, no refunds to original form of payment for sale or discounted items. Don't rely on consumers to do the job you should be doing. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. We are not able to offer exchanges online. As soon as your return is complete, we'll e-mail you and let you know. Sale items marked with a discount of 50% or greater are final sale. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. Hit the Submit Order button before you're ready? Better Buy: Aritzia Stock or Shopify Stock? | The Motley Fool Canada Retail sales exceeded expectations in the U.S. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. It looks like youre not in the USA. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. To order copies of The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. Were in this together. The brand declined to comment on this shift in sizing. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . Online purchases can be exchanged in store. Aritzia has a pretty strict (and somewhat unique) exchange policy. After 30 days, we will no longer accept returns. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. Until then, well be right here online and at your service. We learn, we refine, we continue to make changes, Wong shares. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Returns & Exchanges - Patagonia Help Center "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Aritzia Exchange Policy. This report by The Canadian Press was first published July 9, 2020. Telehealth policy changes after the COVID-19 public health emergency Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. rights reserved. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. VANCOUVER, B.C. For more information on Afterpay, please see our Afterpay FAQ. Our boutiques are officially reopening. Don't worry, you can unsubscribe from our mailing list at any time. "SHAME on Aritzia for using the people's money," wrote another. I cover captivating visionaries in fashion & lifestyle. So in an effort to make things easier for you, weve compiled all the facts in one place. How can I get this? Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. 2023 Vox Media, LLC. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. . The Company designs apparel and accessories for its collection of exclusive brands. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). expressly prohibited without the prior written consent of Toronto Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Aritzia Provides Business Update on COVID-19 - Newswire The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Sorry, no refunds to original form of payment for sale or discounted items. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Immunization providers should follow their regulatory/employer guidance for reporting . Aritzia Community Relief Fund + Our People. Aritzia is expanding its donations. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Once we receive your package, well process your return within 7 to 10 business days. Description. Copyright 2023 CNW Group Ltd. All Rights Reserved. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. For more details about our return and exchange policy, see. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. Opinions expressed by Forbes Contributors are their own. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. from 8 AM - 9 PM ET. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year.