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Depop Fees. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Please contact the moderators of this subreddit if you have any questions or concerns. The phone did not arrive after 2 days even though the seller said they'd send it next day . The person paid via goods as PayPal took a percentage. It's obvious why Depop is popular among young people. Gabbysheidy. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Will it take the fee automatically when the transaction is complete? Attach proof of full refund to the buyer (i.e. Consistency is key. You are viewing the PayPal Community Archives. why did I get charged different payment fees? authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Good to know it's normal doe. Depop charges a 10% selling fee for sales on the platform. Read Next: How to Ship on Your Own on Depop. If youre not sure which one to choose between these two, check out this detailed comparison of. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. They will email you once an agent is available so make sure to have your email notification on. No letter misspelled, missing, or flipped. Our community is made up of people who are creating a better future. It was too good an opportunity to pass up. It's a pain, I hate PayPal payments. Unlike Etsy, Depop does not charge listing fees. Also the depop profile has blocked me. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. It's such a widespread problem now.". You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. By selling print-on-demand products, you wont need to have an inventory in stock. When you land on a style that works for your followers, stick with it. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. Created 19 August 2016 Delivered 24 August 2016 I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Does anybody know if I will get my 90 back? Getting paid on Depop is very easy. For the United States, Depop uses USPS as their vendor for shipping within in the app. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. I found it hard to even imagine making a profit. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. It also shows up in my PayPal activity, So what's gonna happen? Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Want a Great Deal on a Big-Ticket Kid Gift? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. As always, be kind and communicate calmly before anything else. Find out more about how we use your personal data in our privacy policy and cookie policy. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. 1999-2023 PayPal, Inc. All rights reserved. It's a pain, I hate PayPal payments. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. have an item that costs: $25, but you offer free shipping for a $4.75 label The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Make sure your clothing is the focal point of the picture by keeping the . New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Theyre either thrifted, fast fashion, or from independent designers. 2023 BBC. This content may be old or outdated. From launching their own brands to building vintage resale businesses. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Your Depop username @username. Inspiration arrived during a visit to a friends apartment. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Payment issues with Paypal and Depop can happen to anyone. since theyre all different numbers. Please read rules before posting. In case something goes wrong, youre protected by. Disconnect your Paypal from Depop and reconnect again. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. The culture of the app is young, open-minded, and versatile. Today, Depop is a place where millions of users come to celebrate their style and discover culture. Now you can start selling items and get paid when your items sell. That's so bad, the other person must know exactly what they have done. After receiving all positive reviews, every sale thereafter was instantly paid. Can Nigeria's election result be overturned? If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Step 2: Enter the 6-digit code sent by Depop to your phone number. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. 130 sold. But when Ms Strike logged back in, she was shocked by what she found. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. We actually update the tracking information on both Paypal and Depop. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. When it comes to print-on-demand service providers, we recommend Printful and Printify. In case something goes wrong, youre protected by PayPal's Seller Protection. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Work-flow can help the Cash-Flow. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. eBay vs Depop: Which is better for selling? It focuses on music, fashion, art mental health, and sustainability, Short said. Thats it, youve successfully listed your first item on Depop! If you need tips with a step-by-step guide, check out our post below. What does this mean and why did it happen? Also they're charging me for shipping even if I put buyer pays for shipping? Yes, USPS Regional Boxes Are Discontinued. Apr-22-2015 12:43 PM. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. What's the least amount of exercise we can get away with? Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. Houston, United States. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. I received only a few bids per item, and I sold them for less than they were worth. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Once youve put it all together, your listing should look something like this. The cost savings to the customer can help to boost your sales. Your description must disclose that you are working with a third-party to source and manufacture your products. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! When the money has been transferred, you can move it over to your bank account if you wish. Consider Shopping Secondhand. Follow the instructions in this article and start selling your own products on Depop. For some users, trust in the company has been dented. 4. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Advice, staff picks, mythbusting, and more. Wishing you many more sales! Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Labels are generated by the carrier and sent back to Shippo for you to print. In June . There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. I also received an email from Paypal a receipt of fees paid to Depop. Also remember, PayPal fees! Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. We'll just need you to confirm: The email address linked to your Depop account. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Learn More. With shipping and complicated seller fees, it felt like a chore. Step 3: Write a bio about your shop and what youre selling and tap on Next. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. I know it's negligible but if what's the reason that this happened. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. Scammers have continued to plague many online services through the pandemic. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Im going to get rid of those this week was a common refrain. Try modeling the clothes you want to sell. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Hone your style, and your audience will find you. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Any post that does not adhere to them is subject to removal. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. However, shipping with Depop can be expensive. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Enter Depop. Fill out the basic details and then click on Next. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. A week later they have opened a dispute saying this was an unauthorised payment? Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Add a photo/logo that represents your brand and tap on Next. When finished, tap on Post listing. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Sustainability; Blog; About; Sell on Depop; Jobs; News . Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Please read my full disclosure policy for details. Please read rules before posting. In 2021, Depop was acquired by Etsy for $1.6 billion. "The fact that this has been going on for monthsis unacceptable. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. This is normal if you are new to selling to establish that you are a trustworthy seller. One was charged 0.06 more than the other for the fee. Below is a simple chart that shows how it works. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. It was removed by the firm in a few hours and her password was reset. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Aesthetics are a big selling point on Depop. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. To keep proof of postage, send the item to the address on the in-app receipt. Test out different poses. You can also call them but you may be on hold for a while. It should have no effect on the deliverability of your packages. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. You can simply adjust your listing and post it again. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. A listing page is where the customers view a product. Include product keywords to optimize for search so that people will find your listing. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. As of January 22, 2023, USPS Regional Boxes were discontinued. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Paypal can hold your funds for up to 21 days. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Keywords can call out details like stitching, embroidery, and every single color you can see. However, the funds from the buyer did not show up on my Paypal account. On Wednesday, the shopping site Etsy . 1999-2023 PayPal, Inc. All rights reserved. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. 5. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. She immediately used her brother's Depop account to comment on the offending post and contact the app. I am a bot, and this action was performed automatically. Please search the subreddit before posting to see if the topic has already been discussed. Creating unique looks, new trends and making new from old. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. 1. Use the depop fee calculator to make sure you have your desired profit. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Write a bio about your shop and what youre selling and tap on Next. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. After shipping costs, I reclaimed roughly $20. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. then you will give the refund to the customer. Ah I see. I definitely sent the payment through depop instant pay as goods/services thank god! Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Posted on. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Or, do you have a collection of handmade products that you'd like to start selling? it was a big hot mess!! In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. 2. Why do Depop charge 10%? Pirate Ship doesn't have any control over this process. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Heres How to Responsibly Donate and Repurpose Your Castoffs. Options. If you want to take that risk, we have a few tips on how to avoid getting scammed. Pricing is another important aspect when it comes to selling. Thats it, youve completed the first step! Purging Old Clothes? However, make sure that all your sales are sent with tracking. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. We use cookies to ensure that we give you the best experience on our website. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. Open the app and tap on the Camera icon at the bottom center of the home screen. By browsing this website, you consent to the use of cookies. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. Ready to get started? Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). Once youre logged in, click on Sell from the top right side. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. However, unlike Poshmark, Depop charges you additional fees. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. All purchases through Depop are covered by Buyer Protection. Definitely gonna start telling people depop payments only. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. Can pre-loved clothes make fast fashion sustainable? Figuring out what to get rid of is just the beginning. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. When you buy through our links, we may earn a commission. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc.