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returning an item where I used Kohls cash. A valid picture ID (Driver's License, State Photo ID, Passport or Military . They yell at everyone on the line like we are cattle. I bought a belt in Ross Marylland Ave NV and after I payed, I forgot to bring it and the cashier did not notice it also. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. I wanted to know the same thing is there a time limit? When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction.. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. Now I could understand if I bought them yesterday and for whatever reason the charge hadn't cleared the bank or if I had paid by check or credit card but it was paid with a debit card 2 weeks and my only option is to put it back on the card or get a store credit. 2. I'm the shopper who hates to try clothes on in a store. As you know it will only be a matter of time before the whole empire comes falling down because of my great scamming ability to stick Ross with clothes they got back and my store credit of 41.00 dollars that I have to use in their store. I am never shopping there again; so why a store credit??????!! Here's what you'll need to ensure the return goes smoothly: The back of the receipt doesn't disclose this return process either, neither does their website. Due to reading unfavorable online reviews on Amazon, I decided to return it. You DO NOT need to return items to the same Ross store where you bought them. Due to reading unfavorable online reviews on Amazon, I decided to return it. They were bought at Ross, when I went to return them they said I couldn't return them without a receipt. I have been shopping at Ross for decades and consider it my favorite store. Now I know the reason all my neighbors do not want to visit that store! Merchandise returns without a receipt will require a valid picture ID and if approved by the refund system, will be refunded in the form of a store credit or exchanged at the items current selling price. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. They answer my questions without attitude and fold my clothes most times without me asking. Email: el vado lake rv resort. Manager said the employee at check out shouldve told me. Then I was out of country for 3 weeks. I realize that they probably would not be able to be returned because they have been worn but I was wondering if I could at least get store credit because the plastic part on the bottom snapped in half from just normal wear. Hi guys..I bought a pair of shoes from Ross and I want to return those but I lost the tag and there is a receipt so will they refund me back with no tag and just a receipt? Ross gives you 30 days from the date of purchase to return items. She then threw the items at me and knocked over a suitcase I was returning and said I asked how many I had and what was the dollar amount. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. She can't use anything with shoelaces because she forgot how it works, and she does not want to admit it that she has a problem. 3)keep the tags if you need to staple them to the receipt We returned a shoe rack that cost $24.99. I eventually decided that I really didn't need the purse so I took it back to a Ross store on 6/16/16 - exactly 30 days after the purchase. Went to Ross to return one item, had my receipt. Baught a pair of shoes for my son at a store in El Paso, TX, at Basset Place for the new school year. The one thing I do, that I don't think a lot of employees do, is check the description when it pops up on my screen. Now, I have never seen a pair of women's short that cheap. First time I go to Ross and they say they can give me a credit with something I bought 3 months ago, with a receipt, if no receipt than they give you a credit, only at Flagler Ross has that ever happened to me, thank god I never come here, I had same issue returning an item. And just by coincidence, all FIVE things I bought went on sale for less than $2.00???? It was a mess. They are a costume and wig. The subtotal on my receipt was $35.93. Have never returned anything and we have shopped there for at least 2 years. For debit cards, call (800) 542-2657. Can I still return them? Timing. Preferred In. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. THINK ABOUT IT PPL. The return of gift cards is only possible with the original receipt. credit for $14 and paid the balance of $22 with my Discover card. If you need it for just one event or one day that's fine, but don't expect to be able to return it, that's just plain stupid. It is an instrument that can be used to: Avail of banking services such as cash withdrawal, balance enquiry etc., from any ATM and Micro ATM. NO ONE! On Monday, I wore my purse proudly. The cashier ask her to explain why i couldn't return. I had a really bad experience today in Ross on Limestone, Pflugerville ! The timeframe depends on how long it takes for the merchant to process the refund. I've shopped at Ross in Baltimore Maryland and Houston Texas. Is there any other way to get my belt? I shop at Ross frequently and hope to not jinx myself here, but I never had a problem with returns in Salisbury. It doesn't provide any useful merchandise return info for Ross either especially when the return wasn't denied and the return instructions were followed. If you buy an item and want to return that same item in 24 hours, then we are required to ask for I.D. It can take up to five business days. The manager gave me a store credit for the lowest price item, but the other item I was told would be $20.00 less than the price on the item. I should have been allowed to exchange at face value. She said items go on sale every week. You can return your Ross product to any of the Ross stores. He never left the store with it. I paid with my debit card I should have my money asap like the first transaction, I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? During this time of Xenophobia, I felt uneasy by this encounter wondering if ROSS has issued special instructions for dealing with immigrants. The cashier demanded the tag that came on it and didnt even look at my recite. IM SO DISGUSTED with how they WAD your clothes when you buy them like their garbage anyhow when wading them and cramming into the bag when you purchase to they only think you're stealing and don't care a damn thing once they have gotten your money! I have returned items before, with the receipts, and have had no problems. For further assistance, we also recommend you check out the official return policy page of Ross.com. WHAT A SCAM!!! . I sincerely hope not! While I waited in line, I listened to a Jamaican woman asking why her New York City ID was not enough to allow the "store manager" to give her a store credit. However, if you received a defective software, you can exchange it with the same one on providing purchase slip, Should be accompanied with original receipt, Fine Jewelry returns or exchanges should have the original ticket attached and be accompanied by a receipt.Fine jewelry can only be returned to the Ross stores with a fine jewelry department. You can ask for a different color or size of the product but they may not allow a different product in exchange. the merchandise out which was fine with me if she hadn't said it in such an angry hostile way. That is not the department stores responsibility. Fish Skinner Lake. I am very disappointed with my experience. Can I return perfumes at Ross if I open and didn't like it? Recently i purchuased a pair of wireless bluetooth head phones .I have a recipte and they stopped working .while i was listening to music they cut out.at this point i went to turn them off and they wouldnt turn off ..finally after a 24 hour pirod i pushed button and then they finally turned off..I have to return them Today September 12, 2016. Ross uses this step to monitor any fraudulent activity and return policy abuse. I purchased one item for approx. I am sitting here reading some of the most ridiculous complaints from people. I am another Ross employee that explain some issues stated here. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. I didn't try then on in the store and they were way too big. I bought some items from Ross maybe 30 days or so ago and a few of the things I bought didn't fit me so I went to return them to the store. Horrible Return Policy. Yes, if you are shopping on behalf of a charitable organization. In case of any issue that you need to call Ross customer care then call at this number 800-335-1115. It's my money and I have the right to return which ever item I am not pleased with. We continue to take markdowns on this merchandise until it sells through. Had an awful experience, bought a nice bag for 70$ what I thought but the bag has scratch's and zippers are bad and now they are refusing to work with me, never had so much issues with as now. And if any return is found suspicious by the system, it would be declined for refund or exchange. I was honestly insulted. It was credited back to my card. Ross wont provide refunds on opened software items. Also managers are never help they are rude and wrong. They advised that they could not make the adjustment. I'm now stuck with two things that do not fit and they are just sitting on my shelf collecting dust. If that entire company took just one pg from Macy's handbookthey're prices wouldn't have went up, their mgt staff would be MUCH HAPPIER &they'd be able to pay more to their full time ppl and mgr than target pays their part time ppl. It seems to be some of the clothing items are lacking. If you really paid attention to what it says you wouldn't be having to write here. They are separate companies operated by different people with different policies. Went to Ross before work yesterday and I was returning a purse I had bought the day before yesterday I had receipt and paid with card but I had forgotten card in my car the girl helping me didn't want to wait for me to go get my card from my car cause I didn't have it on me and made me get store credit cause I didn't have my debit card during the return. I Had My Receipt And Used Cash. If you return something bc oh now you realize you have some bill due, and complain that the store doesnt consider your situation, then you SHOULDNT have been shopping in the first place. I took out the cologne and it was so small. 5. The Ross website does NOT sale anything and essentially acts only acts as a Store Locator. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. The only way a store can compensate for losing money like that is to raise the prices. Look people everyone knows you need a receipt to returns things to most stores and that tags should be on them. This could be your state photo id, drivers license, passport, or military id. You do not even have your receipt and they are already screaming "Next!" I went back to ross with my receipt they told me I couldn't return it because they have been used. You can do the contactless payment options as well for more safety. i really did not have time to argue about the whole transaction. Styles, colors and items will vary by store. Some types of refunds are not accepted! 30 days. I'm so hurt and sad by this! If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! They refused because the receipt was one day off. It has been very difficult with my health issues. Hi, I bought a pair of Steve Madden sneakers, size 7 but I realized that they were too small for me when I got home to try them on. What is no, sales or dismiss outstanding invoices are at each store would go back on them? Ask for the discount for purchase and a lot of companies will still make that sale. I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. you are only allowed 2 returns without receipt per year. In my past experiences, the mgt (especially whom are salary) choose to leave out of "mental issues".