The steps below are on how to clear cached data on Google chrome. Enter a different account or get Why is there a voltage on my HDMI and coaxial cables? For Windows devices, try the following troubleshooting methods. If you are having troubles fixing an error, your system may be partially broken. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Clear the cached data to refresh the login portal using the below steps. Check out the latest Community Blog from the community! From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. I am trying to sign in to a new computer using my Microsoft account. Office LTSC is the enterprise licence version of Office 2021. She has been the MiniTool editor since she was graduated from university. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Madness. When you see the account you're looking for, select Sign in. Has 90% of ice around Antarctica disappeared in less than a decade? Since I'm now joined, I can't check where the option is now. Yes. Message says "The Microsoft account doesn't exist. Enter a different My Microsoft account got hacked and they changed my username Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Request a security code to be sent to the phone number or email you used. MS has got to fix this. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Now click on "All services.". How did you reverse your original choice? In reply to Greg Carmack's post on March 9, 2022. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. You forgot your Microsoft account username - Microsoft Support document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Enter a different account orget a new one. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Not associated with Microsoft. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Fill out all required fields. The error message isnt well worded heres better text . It says my account doesn't exist, WHILE I AM LOGGED INTO IT. How does it not exist when I even have a Facebook account with it? Created by Anand Khanse, MVP. However, clearing the cached data will help resolve stored data issues affecting account access. Can't log on using O365 account. 'That Microsoft account doesn't exist I should add that this particular computer had my personal account as the main user. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Do not use an account name from another type of account. Hi Lael! It definitely is an Office 365 account that was being used to log in in the previous computer. I then signed OUT my personal account and it signed me in with my work account. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Try out a couple of familiar usernames and passwords variation that might been have used recently. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. So, you might need to create a new Microsoft account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Enter the email address, phone number, or Skype name you use to sign in then select Next. It keeps happening. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Trouble sigining in - Microsoft Community Type the requested information and selectSend code. It was not necessary and just interfered with her sign-in under her work account. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. We needed to join to the domain, first. I'm sure if I had created a local account it wouldn't have been an issue. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. You wont be able to access your account, and you will receive this error. Copyright Windows Report 2023. How to Generate Art from Text Using Simplified AI Art Generator? 1. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Select your name and profile picture or icon at the top. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? If you are prompted for a product key, see Where to enter your Office product key. I have the same error from the same steps but with a different cause and solution. Use an alternate account to sign in (if one exists) or sign up for another one. Power Platform Integration - Better Together! Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. New Member. Thanks for contributing an answer to Super User! A Office 365 account is used for activating Office, not to logon to Windows. You can also get this prompt if your Microsoft account has been deleted for some reason. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? If its you, go back and sign in. If not, select the checkbox next to the device. Now click on "Azure Active directory" you may need to click on "Show all.". While the account may be wrong, there may be other factors that can contribute to this error. I have the same headache, but see no solution. "That Microsoft account doesn't exist. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Thanks for reaching us out here in the community. Choose from the options provided on why you need a password reset, then click Next. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. This prevents you from accessing any Microsoft service on your devices. This is also happening to me. See, Step 2: Check products or services where you used your Microsoft account. We are happy to help you! Once the account has been created, you can start using that Microsoft service again. These computers were set up for organization and the one I re-installed I set it up for personal use. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. I know the account is valid because it is the same one I am using in this forum. That Microsoft personal account doesnt exist. We won't spam you. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. He has work experience as a Database and Microsoft.NET Developer. Enter a dif Business process and workflow automation topics. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? When I go to "make a new one", it says that the account already exists and that I should try logging in. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. While it may look as if the account is incorrect, but there can be other reasons. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues.
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