Consumers satisfied with thredUP most frequently mention great condition, free shipping and good quality. However, I have found that the really good deals of name brand clothing that used to be plentiful a couple years ago are now long gone. The entire concept is great but the reality is, Thredup takes your money!! I think it’s a wasted opportunity for donating clothes. However, if you think that selling half of your wardrobe will help pay for a vacation or pay off debt, you might be sadly mistaken. But, I felt compelled to share with you my thoughts on this company. We appreciate you sharing your experience with our Clean Out program. I want great clothing, no matter what the brand tag says. I'm not in Canada but I did want to say be very careful with their quality. And who knows what order they might randomly cancel in the future. From a business standpoint, yes ThredUp is a legitimate company that employs hundreds of people and receives investment funding. I feel much better donating to local Charities than these scam artists. You can just sell to the website, or you can just buy from the ThredUp thrift store. For children’s shoes, they take both boys and girls. 5th 6th 7th and 8 all the elastic was worn hard. It âdisappearedâ. I know it's thrifted but you canot sell damaged clothes, esp at $16! No history either! I'm thankful I took photos of the items sent in, as there is zero trust at this point. So I decided to try to sell clothes to ThredUp. Much of the name brand clothing is priced higher than what I could buy it for with a sale or discount in another store or online website. There was still a huge pile of clothing left, though, including Express pants, shorts, tops and more. When I contacted them it was canceled because of multiple accounts at the same address...shocking more than one person resides at an address. Keep an eye on your inbox for updates. But the real insult were the never-worn shoes that they claimed to have “never received.” I feel ripped off and careless for not taking pictures of what I sent, but I never thought I’d have to verify what in the box! Now if i want to return this garbage its going to cost a restocking fee and shipping. What did you think??? So I decided to do a thredUP review that wasn’t sponsored. ThredUP now treats what they call “Value and Mall Brands” … They gave me $35 for my trouble. Our team strives to only accept items that meet our strict quality standards, we apologize for any oversights on our end. BUT HERE IS THE THING NO ONE TALKS ABOUT – my donations ARE BEING SOLD VIA EBAY BY ThredUP AND FOR MORE $ than what is listed on ThredUP!!!! Customer care is nice to an extent but if you keep reaching out to them they treat you like you're just a complainer. Finally I got an email that my box had been LOST. They all had no rips. Keep in mind, many donation centers will pick things up at your door, too, if you arrange for a pickup. However this is not the site to do that with infact my journey with this company has been nothing short of a total nightmare. As a Certified WELL AP, I'm passionate about helping you create a home that promotes wellness. I will never deal with Thred Up again. In 2020, the online thrift store had partnerships with the Gap, Macy’s, Banana Republic, Athleta, J.C. Penny and J. It's always our hope to be as transparent as possible surrounding how much sellers can make with thredUP when they explore the possibility of cleaning out with us. After I saw the online resale shop promoted on nearly every blogger’s site that I knew, I was intrigued. Just like everything, their shoes used to be a better value. If you’re going to donate it anyway, you might as well make some money off of it in the process. If anything I think its a giant red flag that I even have to contact them at all. There were also some really bad things I got- stains, holes, seams coming off. I used ThredUp once and sent several designer bags and never-worn clothes some with tags. As an Amazon Associate I earn from qualifying purchases. You can choose to reclaim your clothing. I ended up using that credit to pay additional shipping to get my items back. This article has been updated most recently in April 2020. I would suggest that you put a length on your belt descriptions. Because I do not want to contribute to over consumption and support the ideals ThredUp stands for, I will continue to shop and sell there. He tricked me and lied to me about giving me compensation for this item. I read the negative reviews, but tried it anyway. I sold Forever 21 dresses for $5 each, and my Express clothing for $10 each. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made … Before I start telling you about my experience selling clothes to ThredUp, you might be wondering what ThredUp is. Thatâs why the prices are so low for buyers. However, I’ve also had a terrible polka dot bag experience – sent in lots of great clothes for an insultingly small payout. Also again half of the time your clothes come decently clean and the other half it's covered in hair, dust, and brown marks (that don't come out even after washing). Especially not knowing why clothing is rejected or where the clothing is being sent. ». For the most up to date info on how we payout please visit thredUP.com/payouts. No, not unless you pay for the option, which is $10.99 (April 2020 pricing). A company you definitely can not trust. Why were so many people suddenly writing about thredUP clothes and how wonderful the online consignment store was? I’ve personally found quite a few good pairs on never worn Vionic shoes on the site. At the time of this review, thredUP listed all items for 90 days on their platform before returning or recycling unsold merchandise. I wanted to make some money from selling my clothes. Thank you for taking the time to share this positive rating, Melina. I reported them to the BBB but what is fishy is the most recent complaint on there is from June 2020, and it is now November. Good grief! It gives general examples of what you could expect to receive from selling your clothing. Thank you for taking the time out of your day to leave some feedback about the two pair of shoes you ordered, Ginger. Overall I made over $100 but that was for 2 designer bags. oh wow, that’s horrible! Of course, if you want to pay the company some money, they’ll let you know sooner. Will I ever use thredUP again to sell my clothes? Please DO NOT whatever you do use Thredup or any of it's Cleanout services. Dont be taken in like I was they are not the solution for reselling your clothes. I got my order quickly and the 2 pairs of shoes that I ordered fit perfectly. I also made the mistake of not reading reviews before sending my clothing into ThredUP. ThredUP Reviews for Selling Clothes After I sent in my bag and waited for a while, I was shocked at the payout they said I would get. Whether you see it as good or not depends on how you use the online thrift store. A few things did sell for about $30-40 profit. The prices they listed were very low which is as expected but then the split back to me only a few dollars, ok fine. Upon receiving it, the item was not even the correct item. I knew that ThredUp is very picky when it comes to accepting clothing, but they don’t send your clothing back that they won’t sell unless you pay them a fee. The item I ordered was stated as a medium in the description, they sent me a size small, and then wanted to charge me shipping and restocking fees to return it. Instead of contacting me to remedy the issue or ask a question they just canceled the order. We are pleased to know that your experience with us was a good one, Annette! I would say about 40% of what I ordered were damaged and since I don't live in the 48 contiguous states I have to pay return shipping, which is not nice. No way. My only complaint is that the box was falling apart. Our team strives to list items as accurately as possible and please be assured that we're here to help you when things don't go as planned. Don’t waist your time selling on ThredUp. Thank you for your love and support! Yes, it was all in perfect condition. Some stuff was barely worn. I am pretty gentle with my clothing. We truly appreciate your patience while we work to process your bag. I feel bad i don't like bashing a company but i sent in 2 bags late August..1st they said 11/2/2020..i understood but its mid January and literally every day what they do is say now its 2/4/2021...tomorrow it will be 2/6/2021 this has been going on for 5 months..all the clothes are probably so wrinkled at this point and makes me hesitant to now buy from them because everything they have has been sitting in these bags for like a half a year. This is a large bag that they send you that you will stuff with all of your clothes that you want to try to get money for. I appreciated their speedy response and how they handled the situation. You earn less than what is promised. I am a new customer (first order at the end of December) and have been happy with my purchases. what a scam. We apologize if our payout amounts have been lower than expected,. This happened to me as well. Neither of the bags I submitted have been processed for sale on their website. I saw an old navy button up shirt … I literally had to throw away Chanel heels in the garbage they were so completely destroyed and I got no apology and very very little compensation for them. Here’s more websites where you can sell your clothes online. ThredUP was first mentioned on PissedConsumer on Mar 18, 2015 and since then this brand received 785 reviews.. ThredUP ranks 399 of 2018 in Footwear and Clothing … We're happy to hear that you loved the clothes you purchased for a great price. Our team strives to list items as accurately as possible & our Polka Dot Promise has you covered when things don't go to plan! They literally accepted two items. If you need further assistance with your bag, please feel free to reach out to us at reviews@thredup… I can not express enough how little money you will make. I did not contact customer service as, I’m not paying a restocking fee or heading to the post office during a pandemic to return these jeans. âRejected because it was a mans jacket@ it wasnât. My credit wasn’t processed until September 10. I would rather donate than hand over my money to crooks. Due to higher than normal volume and an increasingly limited workforce, it's regrettably taking longer than expected to process your bag. They are always looking for a variety of different … Your email address will not be published. I don’t suggest using Thredup. We're really sorry to hear that you received items in this condition, thanks for letting us know! Four of my l$100 + retail price high end items with tags paid out less than $7.00. Thredup destroys your items and wastes your hard earned money. Abysmal!Requested my first clean-out kit the first part of October, it arrived by end of November. When I sold my clothes to ThredUp, there was no examples of the payout. thredUP is an online consignment store that offers a huge selection of women and kids’ brand name clothing, shoes, and accessories at up to 90% off retail prices. Two plus months to process a bag of season specific clothing seems excessive to me. I hadnât paid the $10.99 rejected item return fee and now itâs being sold on the site for $68. I had a lot of really nice clothes that I no longer fit into anymore and I wanted to make some money off of them. !About fed up and rather just send my clothes to the goodwill or salvation army. I used to love love love shopping with ThredUp and in the past year or two things have really crashed. I have been waiting for half a year for them to process one of my bags. They are taking clothing to a new level, … The best way to buy clothes!I bought three dresses that would originally cost me almost $500 in total or more, all for $58. In this thredUP review, you’ll learn my experience with buying, others experience selling, and some alternatives to get you high fashion at low prices.. I’ve been shopping thredUp … Please reach out to our Customer Support team via thredUP.com/contact with your order info, we'll be happy to straighten this out for you. Hardly any wear or tear on most. Mind you, none of the items submitted were damaged, stained etc, just items I knew I wouldn’t wear again because they were out of season etc. I felt as though all items appeared to be just how described when I purchased them. Please don't use Thredup, the homeless would get more use out of your clothes. Required fields are marked *. The majority of the items I sent in were Spring/Summer styles. That’s all. -- and I DO NOT recommend ever selling to Thredup. , Sarah year or two things have really crashed condition, free shipping good! Even have to contact them at all as described and the 2 of. 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