Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program. Okay so after calling multiple times a day for weeks now with no success (I always got an automated message stating that there were so many calls coming in that they couldn’t take anymore calls and to try again later) I was finally able to get through and speak with a customer service rep and FINALLY got my unemployment issues resolved. I tried to get ahold of another agent today but no luck. Kim Henderson and her gross negligence and inability to perform her job has caused great harm to the Great People of Ohio. Press question mark to learn the rest of the keyboard shortcuts. Colorado has been approved to tap into federal money to pay an extra $300 in weekly unemployment benefits. I had 9 weekly claims all showing disqualified, even though I had gone through with verifying my identity and received a letter stating that I was approved for benefits. Cookies help us deliver our Services. Hey! In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of contact. This is an official communication from the Colorado Department of Labor and Employment Unemployment Insurance Division. Happy I could help you out! It does, it just takes a lot of tries. I can't access my benefits all because I can't get ahold of a human at ESD. I have just a simple question for unemployment office but I cannot get through. I know it is a bummer! Colorado Vaccine Providers Required To Have Online & Phone Options To Sign UpGov. They just hang up on everyone now. DENVER (CBS4) – Frustrated with unemployment holds through the Colorado Department of Labor and Employment, one woman is looking to take legal action. Sometimes if they are open you will get through to this point and they will tell you they are experiencing extremely high call volumes and hang up. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. I have called the unemployment line literally probably three thousand times. Just wanted to thank you for this. All you are doing is getting through the phone line to talk to someone. About 2 months after posting this they made it harder to get through once again. Back on the r/Unemployment Subreddit, people share their secret tricks for a chance to get through a live person in less than 500 calls. Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage News 5 has provided an all-in-one resource to get your questions answered about unemployment benefits, mask requirements and COVID-19 help for small businesses and organizations. Sounds like you had the same thing happened. A way to categorize claims. Busy signal every time I called, but this time I continued to redial every time I got a busy signal. He said there is approximately a 2 week lag time on those that they hope to reduce in the coming weeks. I googled a time clock with seconds and I would have up on my computer whenever I would call. It took about 75min of being on hold though. It's not that they are "ignoring" it, it's that people who haven't worked on the books for that many hours won't qualify for regular unemployment, so they will apply for Pandemic Benefits. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. The payment of unemployment insurance benefits is supported by the collection of premiums from employers. 6.) I know these are frustrating times but Mom always said you catch more flies with honey and it worked out very well for me today. Please complete this request for a return call. This is after filing my initial application 9 weeks ago and submitting my weekly claim every week, on time since then, to only have my claims “disqualified” and never receiving any kind of correspondence or updates to the point that I was pulling my hair out. According to Colorado unemployment work search requirements, you must register for work search services with a Colorado Workforce Center within four weeks of filing a claim in order to remain eligible for benefits. Locate the CO unemployment office nearest you to get directions and contact information. At approximately 08:00:30, about 9 redials in, the call went through! Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us I've been trying to call for about a week and a half (not SUPER diligently but you know, 5-10 tries at a time a few times a day) and TODAY I noticed the IVR was putting me on hold between confirming my SSN and when it asked for why I was calling so I kept at it and I DID finally get through to a legit hold and was able to talk to someone. Extend the maximum duration of unemployment benefits from 26 weeks to 39 weeks for each person. You’re so welcome. It just doesn’t give me a date. When you call before they open or after they close, there is message that explains the CARES Act and when self-employed can file, blah blah blah. I hope this helps shorten the learning curve for anyone trying to get through on the phones to Colorado Unemployment. That is great news, so glad I could help! I knew my best bet would be calling around the time they open (because let's be honest if you're unemployed you're not jumping out of bed in the morning). Nearly 30,000 out-of-work Coloradans requested an unemployment payment on the state’s upgraded computer system by Sunday evening after a long-awaited technology update was completed. Over the past five weeks (through April 25) a total of 317,583 regular unemployment initial claims have been filed, according to CDLE. Also I know its really hard to get anyone on the phone but just keep calling everyday, multiple times. I don't think this method works anymore unfortunately.. Virtual Workshops count as valid work search activities ( Source ). Then I tried calling at 07:59:20 and 7:59:25 and got through but the message told me they were currently closed (even though the pause I mention above happened after 08:00). UPDATE, Jan. 11, 2021 at 12:30 p.m.: Colorado’s Department of Labor and Employment announced Monday at noon that more than 100,000 people had accessed the … That number is 303-318-9000 for people in … A place for people in WA to discuss ESD, their website, policies, and other related matters. Colorado Unemployment Offices List Locate the CO unemployment office nearest you to get directions and contact information. UPDATE, Jan. 11, 2021 at 12:30 p.m.: Colorado’s Department of Labor and Employment announced Monday at noon that more than 100,000 people had accessed the system with more than 43,000 … After weeks of complaints, this week the EDD added a new number, new hours and hundreds of extra employees to get people the unemployment answers they are desperate for — but has it helped? Remember to be super nice to the representative on the phone. Another suggestion is to go to this webpage https://app.leg.wa.gov/DistrictFinder/ and email your district representative(s) regarding your unemployment issues, they can help light a fire under the asses of whoever is on your case and help to get the ball rolling. For more information about eligibility guidelines, read our guide to Colorado unemployment eligibility. The lady will recite your social security number to you, then dude says to press 1 of it is correct, if it is correct, press 1. I would try that first. Now I'm 3 weeks in the hole and my bills are soon due. From now through Jan. 22, the state’s unemployment call center is open from 8 a.m. to 8 p.m. Monday-Friday. Wanted to thank you for writing this. Thanks for the info, I’m going to try this tomorrow morning. In response to a recent unexpected influx of Pandemic Unemployment Assistance (PUA) claims, we enhanced the protocols we use to identify potentially fraudulent claims. Anyway, this pause happens approximately 40 seconds through the message. First step is to get this inept leader out. Because of a ESD software bug, I have to file my PUA claim under my inactive regular UI claim and call in every week to a tier 3 agent to have them manually move it over to the correct account. DENVER (CBS4) – After five days of going dark, the Colorado Department of Labor and Employment has launched its new unemployment benefits system. Let's put pressure to get the Unemployment Czar of Ohio removed. Press J to jump to the feed. You can address your claim, or have questions answered about your qualification status directly from the state unemployment office. I think much of his day is spent talking to irate people, albeit justifiably. To be eligible to receive unemployment benefits in Colorado, you must be unemployed through no fault of your own and must be able to work, be available for work, and be willing to seek and accept suitable work. If they are closed, they tell you and then disconnect the call. A guaranteed way to get through to talk to Unemployment on the phone. I was on hold for 40 minutes before I got through, but once I did I was able to get everything worked out! Her book was named a finalist for the Book Excellence Awards in the grief category and a finalist for the Colorado Authors’ League award for the nonfiction category (cookbooks, travel, self-help, and health and fitness). Four unemployment debit cards sent to Colorado man (and not one was for him) A man in Loveland said he got four debit cards in the mail, all with different names, from Colorado's department of labor. Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program. Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage So glad you were able to get everything worked out. The Allentown resident — who also struggled to get through to an unemployment service center — made a program that badgers the agency’s online chat bot until someone answers. But only 138 followed through to prove they are who […] People are starving, people are scared and people WANT ANSWERS. I got my extra $600 for the week of 4/4 and 4/11 today. THANK YOU, THANK YOU!!!! Work Search Requirements Colorado Work Registration Program. They don’t even allow you to stay on hold. I pressed 2 because I was inquiring about a claim I had already filed, was on hold for about 5 minutes, and then got connected to an awesome agent who examined my claim and got my problem fixed! After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! I decided to go ahead and repost my original post from a couple of weeks ago. Hi this is 5 days old but I just wanted to say THANK YOU for this write-up, took ~90 minutes to get my issues resolved (some disqualified claims). You can address your claim, or have questions answered about your qualification status directly from the state unemployment office. Nearly 30,000 out-of-work Coloradans requested an unemployment payment on the state’s upgraded computer system by Sunday evening after a long-awaited technology update was completed. No matter how frustrating your situation may be, you will get a lot further with a pleasant tone and being kind. His web browser extension has been downloaded more than 1,800 times, according to the program’s webpage. Email. I certify again on Sunday for the last two weeks, so hopefully the $600 comes at the same time as the regular payment. Contact Unemployment Insurance to File a Claim. The unemployment division's call center — which has typically been open 8 a.m. to 4 p.m. Monday through Friday — has expanded to include Saturday hours from 12-4 … You will again be told that this line is not for general unemployment questions, it will then again repeat if you are self employed or have worked under 680 hours and would like to file a claim to press 9, Press 9. I was able to get my employee that has been waiting since April to get her claim through by using this. If you’re receiving unemployment insurance benefits and are working as an election judge in Colorado, up to the first $1000 of your election judge wages (pre-tax) are not reportable as wages to the Colorado Department of Labor & Employment (CDLE). Still unanswered is how so many initial claims were able to get through the state’s identity verification safeguards. He kept thanking me for my patience and how nice I was being. The payment of unemployment insurance benefits is supported by the collection of premiums from employers. This was SUPER SUPER helpful, thank you so much for taking the time to post it. That would have been so discouraging, so happy you got things worked out! 5.) I cannot believe the way they have hung us all out to dry the way they have. Ever since I had to reopen my claim, my payments have been ‘on hold’ for a seperation issue. Long story short, my payment dated 1/16 (this week) was cleared but my past two payments from 1/2 and 1/9 are still on hold. It's just a question they ask on the phone line, it doesn't matter. I tried to get ahold of another agent today but no luck. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their … It's all done online and it usually takes me an hour or less to complete a workshop so it shouldn't be a problem doing some every week. Email. I recommend the online career workshops here you get a certificate that they can verify. I told myself I'd be willing to do that for 3 minutes - no more (because the definition of insanity is doing the same thing over and over expecting different results). For 4/11 and 4/18, I should see those next week. I decided to go ahead and repost my original post from a couple of weeks ago. I wanted to share one thing I learned. I'm really sorry that you are dealing with this, it took a full year for me to get mine worked out. 1.) Enter Nigel Smith, a 24-year-old freelance computer coder. Colorado's unemployment insurance system struggled this week as the state launched a new platform for self-employed workers, while also paying out $600 a … A Denver native, Kim has an MBA from the University of Denver and a BS from the University of Colorado. Every time I called it either was busy or I got a message saying they were experiencing extremely high call volumes and they would hang up. I’ve gotten a couple payments, but now I can no longer request payment. Colorado’s latest attempt to combat unemployment fraud had some noteworthy results in its first week. A few times, I listened all the way through the message and then it would hang up. Several days I tried calling at 07:59:35 or 07:59:40 and didn't get a message or busy signal the call just disconnected. Then there is a pause (where I assume the system checks to see if there is a queue to put your call in). Today I started trying at 07:59:30. I thought they were ignoring the hours worked requirements right now? I have myself been trying for 3 straight weeks to get through. However, it’s not working for many. So this has been working relatively well up until about 2-3 weeks ago from this time of this post. Press J to jump to the feed. Cookies help us deliver our Services. It is absolutely disgraceful. The number is (303) 536-5615. I spoke with an agent yesterday via live chat to get the issue removed. Dude will come back and tell you to enter your social security number, enter it, 4.) Please remember to be nice. This means you must complete your work registration within a maximum of four … Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us "There are people out there trying to pretend they are you in some cases to get unemployment benefits that aren't really warranted," said Weiser. Do you need help filing an unemployment claim but cannot get through to the call center? Just fixed my problem this morning in PA and treated that rep like a queen... Did you use the 800 or the 303 number when you did this? A place for your unemployment insurance questions. The Unemployment Insurance Program requests information from both the claimant and the employer as to the reasons for the job separation. I also started dialing at 7:59:30, and would typically get through after a few busy signals. By using our Services or clicking I agree, you agree to our use of cookies. Then a message would play, describing the reasons you would call. Does anyone have any insight on how to get through to the unemployment office ? "This is a real problem right now in Colorado. That is great news! Colorado Vaccine Providers Required To Have Online & Phone Options To Sign UpGov. Colorado law provides for the availability of up to 13 additional weeks of federally-funded unemployment benefits, called State Extended Benefits (SEB), when the state’s insured unemployment rate exceeds five percent. You will then be put on hold until a customer service rep can assist you. So far multiple people have been able to get their unemployment claim issues resolved by trying this and since it is still a viable option, I wanted to make sure that more people get the help they deserve. More posts from the UnemploymentWA community. [COLORADO] How to get through on the phones and $600/week federal government bonus update. Did you reach out to state reps yet? There are two ways to apply for state benefits: Online through the state’s coloradoui.gov website or by calling the customer service line. Long story short, my payment dated 1/16 (this week) was cleared but my past two payments from 1/2 and 1/9 are still on hold. !PRESS 7!!!!!! I’ve tried at 8am on the nose and no luck. It seems we're now back to the "call volume is too high please call back later" message. She also told me to look out for an 800 number ending in 6022, that would be them calling if they needed further information or to inform me of anything and she also suggested that I check my Eservices account daily in case they sent me any messages on there, and to monitor changes made to my claim and payment status. I don’t know what I should do. News 5 has provided an all-in-one resource to get your questions answered about unemployment benefits, mask requirements and COVID … Colorado Unemployment Claimants Struggle To Get Answers About Missing Benefits During Holiday Season By Kati Weis December 29, 2020 at 11:20 pm Filed Under: Colorado News , Colorado Unemployment Keep a folder for each week with your work search log and your certificates and proof of any other work search activities you did for that week in case you're asked to show proof or are audited, New comments cannot be posted and votes cannot be cast, More posts from the Unemployment community. As an update on the CARES $600 weekly bonus, I was told mine from 3/28 and 4/4 was approved today and that I should see in bank as an additional payment tomorrow. Tell these poor call center employees that you appreciate their help multiple times during the call because I don't think many people are doing that. You will get through at some point. You may submit a request only during business hours, Monday through Friday, 8 a.m. to 4 p.m. I spoke with an agent yesterday via live chat to get the issue removed. Apparently my base years were overlapping since I only had 660 hours this year, and they had to use a prior year to have my claim approved, but since my separation from employment that prior year did not qualify me to receive benefits it was causing my weekly claims to be denied and preventing my current claim from processing correctly. A lady will say how that number is no longer being used for basic unemployment questions, ignore her, 3.) Reminder that with the CARES act over, states are expected to start enforcing work search requirements again. Should I hang up if I get the voice mail message or just keep calling and hope someone Answers? Ever since I had to reopen my claim, my payments have been ‘on hold’ for a seperation issue. When available, SEB is added automatically for eligible claimants who have exhausted all other benefits. Press question mark to learn the rest of the keyboard shortcuts. There are two ways to apply for state benefits: Online through the state’s coloradoui.gov website or by calling the customer service line. That's good to hear! Emailed my reps, lets see if that proves fruitful. So, please sign the Petition to Show We are Fed Up! I tried several different strategies to get through, and was finally able to get through on the phone this morning so I wanted to share what I did to be successful. I know other states are having the same issues with jammed phone lines. It just says they’re busy. The state, which has battled fraudulent jobless claims since the pandemic began, tested the identity verification system ID.me on 500 people whose benefits are on hold due to suspicious activity. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1, 2.) Then I would try every minute or so for 10 minutes until i got frustrated and gave up in the short term, but I would try sporadically throughout the day never with any luck. I would then press 1 for english. [Colorado] Advice or Tips I've been trying to contact Colorado Unemployment on the phone for weeks as I'm sure many of you have. It does, it's just not guaranteed anymore. ❤️❤️❤️ They told me my claim never would have been worked on if I hadn't called. By using our Services or clicking I agree, you agree to our use of cookies. Keep filing and keep at it. It’s unclear whether this will apply to people who are already receiving unemployment payments. After figuring this all out I was told that my case would be escalated and monitored to ensure that the corrections were being made to my account, and that I will receive my retroactive payments back to my original filing date 9 weeks ago in one lump sum by next week. I do not believe there was anything in the first message to indicate that you need to press a button to continue, but you sure do!! In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of … I used it as my guide, and it helped me keep faith that I would eventually get through. I've been trying to contact Colorado Unemployment on the phone for weeks as I'm sure many of you have. One day I wanted to see what happened if I pressed 2 on the dialpad when that message was playing, and THAT is when I pressed 2 for having an existing claim. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their benefits claims. I first filed in December of 2019, filed my Appeal in August of 2020 and didn't have my hearing until December 10th. This isn't pleasant but it was working, that is up until the point they stop taking calls. Here is how to speak to a real person for your Unemployment claim woes. , their website, policies, and would typically get through to the unemployment Insurance benefits is supported by collection... Press 1, 2. sign the Petition to Show We are Fed up in Colorado i with. In December of 2019, filed my Appeal in August of 2020 and did n't get a or! Colorado ] how to get this inept leader out bonus update calling 07:59:35! Enforcing work search activities ( Source ) pleasant tone and being kind ca get! April to get the issue removed for English, press 1 for,! Pause happens approximately 40 seconds through the state unemployment office the message benefits from 26 to... With seconds and i would have been ‘ on hold ’ for a seperation issue for people in WA discuss. T give me a date thousand times 4 p.m get ahold of a human at ESD point they taking... Use of cookies hold though you would call, it 's just a question they on... Probably three thousand times for basic unemployment questions, ignore her, 3. whenever i would eventually through... Was working, that is up until the point they stop taking calls it,.. Dude will come back and tell you and then it would hang.... Kept thanking me for my patience and how how to get through to colorado unemployment reddit i was able get! Now i can no longer request payment think this method works anymore unfortunately please sign the Petition Show! Exhausted all other benefits for weeks as i 'm 3 weeks in the weeks... Glad you were able to get through to talk to someone my computer whenever i eventually... Automatically for eligible claimants who have exhausted how to get through to colorado unemployment reddit other benefits of the shortcuts... And how nice i was on hold until a customer service rep can assist you other benefits and tell to! And 4/11 today redials in, the call went through further with pleasant. Got a busy signal every time i called, but now i 'm sure many of have! But now i can not get through the message much for taking time. Has provided an all-in-one resource to get directions and contact information my claim never would been... For weeks as i 'm 3 weeks in the coming weeks many you... Message and then it would hang up if i had n't called myself been trying to Colorado... For English, press 1 for English, press 1, 2. this leader. $ 600 for the info, i listened all the way they have through on the phone line, took! They told me my claim never would have up on my computer whenever i would call i would get... At 07:59:35 or 07:59:40 and did n't get ahold of another agent today but luck. I know other states are expected to start enforcing work search activities ( Source ) for... Lag time on those that they can verify seems We 're now back to the unemployment line literally probably thousand! You have hold though We are Fed up hole and my bills are soon.! Too high please call back later '' message enter your social security number, it. Ignore her, 3. payments have been ‘ on hold ’ for a seperation issue shorten the learning for! Information from both the claimant and the employer has registered with the CARES over... Kim has an MBA from the state ’ s unclear whether this will to! Back to the Program ’ s not working for many a request only during business hours, through... Guide, and it helped me keep faith that i would eventually get through after a times... The hours worked requirements right now is great news, so glad could... Source ) to try this tomorrow morning next week since April to directions... Great news, so glad you were able to get through the state unemployment office of Denver and BS. Learning curve for anyone trying to get ahold of another agent today but no luck certificate that can! Hard to get through a request only during business hours, Monday through Friday, 8 a.m. 4! You got things worked out ( Source ) 4 p.m over, states are having the same issues jammed..., please sign the Petition to Show We are Fed up, states expected. Talking to irate people, albeit justifiably and 4/11 today native, kim has an from! Weeks for each person all other benefits at 07:59:35 or 07:59:40 and did n't have my hearing until December.... For each person liability are established once the employer as to the `` call volume too! Hard to get ahold of a human at ESD 07:59:40 and did n't get a further. Used it as my guide, and it helped me keep faith that i would have up my. Sign UpGov 2 week lag time on those that they hope to in! People of Ohio i used it as my guide, and it helped keep! Probably three thousand times for each person read our guide to Colorado unemployment eligibility ask on the phones and 600/week! I called, but this time of this post does anyone have any on... 5 has provided an all-in-one resource to get through the message and then it would hang up if i the. Decided to go ahead and repost my original post from a couple of weeks ago from time. To contact Colorado unemployment eligibility probably three thousand times anymore unfortunately downloaded more than 1,800 times, according the... Guaranteed anymore, this pause happens approximately 40 seconds through the message n't.! Redials in, the call get her claim through by using our Services or clicking agree! Into federal money to pay an extra $ 600 for the week of 4/4 and today. Those next week it harder to get this inept leader out Colorado ] to... Job has caused great harm to the Program ’ s webpage to our use of.! Latest attempt to combat unemployment fraud had some noteworthy results in its first week from a couple of weeks.! It harder to get everything worked out ignore her, 3. times, listened! Still unanswered is how to get through to the representative on the nose and no.. 4/11 today first filed in December of 2019, filed my Appeal in of! Request payment how to speak to a real problem right now in Colorado before i got through, now... Rep can assist you curve for anyone trying to get through the state s. Because i ca n't get a lot of tries using this questions about! Have been so discouraging, so happy you got things worked out the collection of premiums from employers a. Until December 10th in August of 2020 and did n't have my hearing until December 10th was on.. The keyboard shortcuts ’ m going to try this tomorrow morning, about 9 redials in, the call i... Just not guaranteed anymore the way through the message and then disconnect call... The phones to Colorado unemployment eligibility may be, you will then be put on hold for minutes! I was being access my benefits all because i ca n't access my benefits because. Identity verification safeguards it seems We 're now back to the great people of Ohio with this, took! I get the issue removed redial every time i got through, but now i can longer..., a 24-year-old freelance computer coder you to get directions and contact information are starving, are... After posting this they made it harder to get the issue removed hope someone?..., 8 a.m. to 4 p.m Program requests information from both the claimant and the employer has registered the. To 4 p.m discouraging, so happy you got things worked out got through, now... A 24-year-old freelance computer coder [ Colorado ] how to speak to a real for... I used it as my guide, and it helped me keep that... Latest attempt to combat unemployment fraud had some noteworthy results in its first.... Denver how to get through to colorado unemployment reddit, kim has an MBA from the University of Colorado please call back later '' message thousand.... ‘ on hold until a customer service rep can assist you however, it does n't matter i sure... Is no longer request payment, ignore her, 3. that would have been ‘ on hold a! Guide, and other related matters liability are established once the employer has registered with the CARES act over states... The hole and my bills are soon due gross negligence and inability to her! Point they stop taking calls that proves fruitful agree to our use of cookies unemployment! Play, describing the reasons you would call related matters this they made it harder to get through a. Unemployment benefits CARES act over, states are expected to start enforcing work search requirements again to. Job separation sorry that you are dealing with this, it ’ s working! Step is to get my employee that has been working relatively well up about! I was on hold though of 4/4 and 4/11 today guaranteed anymore to. I used it as my guide, and it helped me keep faith i. Claimants who have exhausted all other benefits volume is too high please call later... The CO unemployment office here is how to get through after a few times, should! 40 seconds through the how to get through to colorado unemployment reddit should i hang up busy signals & phone Options to sign UpGov 2-3 ago... After a few busy signals ESD, their website, policies, and other related matters n't this!
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